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Data and AI Driven Product and Service Design

8 Weeks
All levels
8 lessons
0 quizzes
0 students

As we enter an era defined by hyperconnectivity—driven by smart cities and the accelerating momentum of the Fourth Industrial Revolution—technologies such as the Internet of Things (IoT), cloud computing, agentic AI, robotics, blockchain, virtual and augmented reality, and big data are profoundly reshaping the way we live and work. These innovations present both opportunities and challenges for organizations striving to deliver user-centered products and services through digital transformation. To remain competitive in a rapidly evolving market, businesses must adopt and integrate these technologies with speed and precision.

The foundation of successful product design lies in understanding real user behavior and feedback. Insights drawn from this understanding enable the creation of more intuitive features, intelligent solutions, and effective data strategies—enhancing customer value and fostering seamless collaboration between humans and AI systems.

In the decade ahead, as intelligent, interconnected, data-driven technologies become ubiquitous, expertise in emerging fields such as agentic design, AI-assisted design, and prompt engineering will be essential. Professionals skilled in these areas will play a pivotal role in shaping the next generation of products and services, ensuring that innovation continues to meet human needs in an increasingly digital world.