Put yourself in others’ Mouses

As I started to create changes to my card sorting content, I was thinking about what secondary navigation to place in the existing primary navigation and what content could be placed below this tab page. By following this logic, I overlooked two issues. Firstly, there may have been a problem with my first level navigation content at the outset, and this was fully reflected in the card sorting. Without intervening, I saw certain differences between the user’s card sorting content and mine, and this inspired me to always think from the user’s point of view. Secondly, because I populated the navigation tabs in a sequential order, I added ‘Membership’ to ‘About’ when I got to the last tab, ‘About’, in order to balance the content of each navigation bar. ‘ tab, without thinking that this was not really logical for the user.

In addition, after doing the card sorting, I found that the number of samples tested also affected the results. When I got only 1 person to do the card sorting, I think there was chance. The results of the quiz with multiple users showed me what the real habits of the users were.

With this in mind, I started to design my wireframe, and I spent a lot of time making the site as realistic as possible for the participants, designing the prototype and making a lot of jumpable content, which is quite basic at the moment, but in the process of making it, I found that the site was slowly taking shape in my mind, which This also helped me to complete my final project.

After I finished the design, I sent the prototype view website to my friends and invited them to try it out and listen to their feedback. I found that a reasonable amount of card sorting didn’t necessarily make for a clear site. The usability test was used to find out whether my bounces were not what the participants expected, whether all my pop-ups made sense and whether the participants found the site easy to use. So I designed five tasks to observe the real problems they encountered in performing the tasks via video conference link. The five tasks are:

1. Where would you click for list of coffee shops?
2. Add one coffee shop to your favourites and check all your favourite coffee shops
3. Where would you view the details of specific products?
4. Register and log in
5. How would you upgrade your VIP package?

Through these 5 tasks, I learnt that the current wireframe design of the website was clear and concise for participants to navigate through the information, and they were also able to quickly find out how to browse the products, buy them, and how to upgrade to VIP membership, which has helped the website to become more useful.

However, I still found a number of issues which have given me direction for improving the site. In the later assignments, I think research will still be the main way of revising and touching up my website, because whenever we do, we need to think from the user’s point of view, in other words: “Put yourself in others’ Mouses” hahaha!

You can access my page here!

If you have any suggestions for improving my website, you can always contact me offline!